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Level 1
February 14, 2020
Question

too many network users are accessing the lacerte tax program at time

  • February 14, 2020
  • 3 replies
  • 14 views

Hi,  Any thoughts on this issue greatly appreciated...

 

too many network users are accessing the lacerte tax program at time.

 

 

Ty! Mario

This topic has been closed for replies.

3 replies

abctax55
Level 15
February 14, 2020

How many of you are trying to use the program, compared to how many *fast path* seats you are licensed for ?

HumanKind... Be Both
sjrcpa
Level 15
February 14, 2020

Have people get out or buy more users.

The more I know the more I don’t know.
abctax55
Level 15
February 14, 2020

I vote for *get out*... it's Friday, of a three day weekend AND it's Valentine's Day 💓

HumanKind... Be Both
Level 2
February 14, 2020

If you have enough seats for the number of people working in Lacerte check your URN folder as the temporary files can get hung up for different reasons and the program will sometimes think there are more people signed in than there actually are.

Level 3
April 5, 2022

How do you check the URN folder/temporary files?

 

sjrcpa
Level 15
April 5, 2022

Go the directory on the network where Lacerte is installed and look in the Option21 folder.

The more I know the more I don’t know.