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Benny P
Level 1
June 4, 2020
Question

To send a return to DMS I have to turn off DMS why?

  • June 4, 2020
  • 1 reply
  • 5 views

If I turn off DMS the client copy that I send to DMS will go there. If I leave DMS on it will get an error message every time why?

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1 reply

George4Tacks
George4Tacks
Level 15
June 4, 2020

There is a new update. Use 2019 Lacerte WebSetup to do the update and maybe that will fix the issue. If not try the pdf repair tool. https://proconnect.intuit.com/community/help-articles/help/pdf-and-component-repair-tools-for-lacerte-and-proseries/00/4783 

When you click the link, it will download the tool to your computer.

 

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