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Level 2
March 27, 2022
Question

Time For a Change

  • March 27, 2022
  • 1 reply
  • 7 views

I have used Lacerte for many years and I have watched it go from a really good product to what everyone is stuck with now - and paying $15,000 for. Yesterday made the decision for me as to I'm done putting up with Lacerte for fear of going into something worse. From the comments here, it looks like we have had to beg Lacerte to put in Form 7203 and they finally did it. But two days ago I got a critical diagnostic that says "California Form 7203 is not included in this version of the program and will print as a blank sheet an an 'Unavailable' notation until it has been released and/or approved by the State and Lacerte." I said WHAAAAAAAT???? It is MARCH FREAKING 24TH!!!! Then yesterday I got an email from Spidell and it said:

California is not creating Form 7203 (03-25-22)

We have been contacted recently by many practitioners about a critical diagnostic in Lacerte and ProConnect stating that their returns cannot be filed because California Form 7203 is not available yet. The Lacerte forms availability page lists this form under California individual forms and states that it will be available March 31.

We have confirmed with the FTB that there is no California Form 7203 and they are not creating one at this time. Spidell has asked the FTB to reach out to their contacts at Intuit about this issue.

This is BEYOND UNACCEPTABLE. Not only is it UNACCEPTABLE but they still haven't fixed it!! This is a critical diagnostic. 

Lacerte used to have quality assurance people. So soooooooo OBVIOUS that they no longer QA their product. It is obvious that Lacerte is run by the marketing people and they know jack crap about this product. I'm DONE with Lacerte. 

 

 

 

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1 reply

Level 7
March 27, 2022

I cannot believe what I just read. How can a company operate like that.  Did you really pay $15000.00 for Lacerte? I and others have had our problems with Pro Basic this year but after reading what you folks are going thru Pro Basic is starting to look better all of the time.

Level 7
March 27, 2022

By thew way pro basic only cost me $1700.00 dollars and not $15000.00

Level 10
March 27, 2022

15K is not unreasonable. Costs depends on the features and benefits you want.  See the price list.  I paid 4500 for 200 returns, and unlimited CA.  But the REP fee for corporate returns is expensive.