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Level 3
March 10, 2021
Question

Texas Franchise Pay Balance Electronically Critical Diagnostic 2012078

  • March 10, 2021
  • 1 reply
  • 8 views

The diagnostic says we have to pay the tax electronically. That is correct. However it seems that the diagnostic is forcing us to pay the tax electronically by putting the bank information with the filing of the tax return. The Taxpayer always pays the tax electronically directly - not via the tax filing. I know how to override this but hate to do that. Am I missing something here - surely we don't have to gather bank information when the taxpayer is going to pay it correctly? Thoughts?

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1 reply

Level 5
March 10, 2021

Yoyo,

  How are you going to override?  I am having the very same issue.  

Level 6
March 10, 2021

Disable the E-File error, then send the return.

This is new this year.  I don't understand why the change.  My clients always directly pay electronically and we have never had the funds withdrawn as part of the filing process.

I sent 3 Texas returns this morning by disabling the E-File error.  They have been sent, but not yet accepted by Texas.

Client has already electronically paid.

 

 

Level 5
March 10, 2021

Kgreen8393  -- I tried to give you 5 thumbs up, once again, I didn't get my way.  So here are the other 4 thumbs up shown as stars.****