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Level 5
March 3, 2021
Question

Service request

  • March 3, 2021
  • 1 reply
  • 9 views

How long are responses to service requests supposed to take this year? I have unanswered questions from February 24

This topic has been closed for replies.

1 reply

Level 2
March 3, 2021

I'm still waiting for a request from February 15.  Please help, Lacerte!!!

sjrcpa
Level 15
March 3, 2021

I think you will find that both of your cases have been marked closed by Lacerte; probably shortly after you contacted them.

That's how they roll. Close it without resolving it.

The more I know the more I don’t know.
Ember123Author
Level 5
March 3, 2021

No, I find they are marked "Open"