Skip to main content
Level 2
January 30, 2026
Question

"Save as PDF" from Lacerte Trial Balance Utility- PDF corrupted on creation

  • January 30, 2026
  • 1 reply
  • 3 views

When I try saving the report from the Lacerte TB tool as a PDF and then open the file, an error shows up in Acrobat saying "the dimensions of this page are out-of-range. page content might be truncated" and the report pages are blank and only show a small white square. no text or anything. I have done everything I can think of:

-Uninstalling/reinstalling Lacerte

-Uninstalling/reinstalling Microsoft print to PDF

-Running the Lacerte ToolHub Repair PDF tool 

No luck. Please help. Apparently Lacerte does not even have a way to report bugs anymore.

 

1 reply

Kathi_at_Intuit
Moderator
February 2, 2026

Hi @MichaelTaxAZ great to see you in the Commuity and thanks sharing the details about the Trial Balance Utility PDF corrupted issue. We’ve checked on this, and our Development team is aware and currently reviewing it. 

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.