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T
tax_mouse
Level 2
February 27, 2024
Question

Returns sent to IRS with no tax data

  • February 27, 2024
  • 3 replies
  • 15 views

Anyone else experiencing returns being sent and accepted that have not been worked on?  I have at least two that say accepted and I haven't even seen the clients yet.  I'm freaking out!!!

    This topic has been closed for replies.

    3 replies

    dkh
    dkh
    Level 15
    February 27, 2024

    How is that possible?   Don't you have to check  Return Ready to EF  and also select to the return in the EF Center ..... ???

      T
      tax_mouseAuthor
      Level 2
      February 27, 2024

      I haven't even opened these returns, or met with these clients yet!  This is not good!

        dkh
        dkh
        Level 15
        February 27, 2024

        Are you the only person accessing the program?   Or could another employee be responsible ?

          abctax55
          abctax55
          Level 15
          February 27, 2024

          Verify you haven't been hacked.

          HumanKind... Be Both
            PhoebeRoberts
            PhoebeRobertsIntuit Community Champion
            Intuit Community Champion
            February 27, 2024

            Hacked is my guess, too.

              T
              tax_mouseAuthor
              Level 2
              February 27, 2024

              We have a secure private network.  I don't believe we have been hacked.  I believe it may be a glitch in the software.

              IRonMaN
              IRonMaN
              Level 15
              February 27, 2024

              This story is familiar.  Someone posted something similar a year or two ago.  But I don't recall if they ever really figured out what happened.

              Slava Ukraini!
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