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N
neri
Level 2
January 29, 2020
Question

Rep access with unlimited license in Lacerte

  • January 29, 2020
  • 2 replies
  • 9 views

When trying to view the forms tab in Lacerte, it is asking for rep access but I have an unlimited license. II am not sure if I missed this when setting it up but when I sign into a different computer with the same user name there is no issue.

Thank you in advance for any advise you can give on this issue.

This topic has been closed for replies.

2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
January 29, 2020

Im a ProSeries user, but Im sure Lacerte has an option somewhere to License the product and update the licensing on that computer.

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
N
neriAuthor
Level 2
January 29, 2020

Thanks, I will look into this.

George4Tacks
George4Tacks
Level 15
December 4, 2020

You may need to update your prep file https://proconnect.intuit.com/community/tax-return/help/how-to-download-and-install-lacerte-prep-files/00/90711

 

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