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T
Tolly
Level 4
December 4, 2020
Solved

remove and reinstall lacerte and dms pdf printer drivers

  • December 4, 2020
  • 1 reply
  • 13 views

I downloaded 2020 and now I can't e-file or print to pdf. I type in the article regarding remove and reinstall lacerte and dms printer drivers and I can't open it. There is a lock showing.

What is going on?

This topic has been closed for replies.
Best answer by Tolly

I fixed it. I was using Microsoft Explorer. Switched to Edge and it worked.

1 reply

George4Tacks
George4Tacks
Level 15
December 4, 2020

2020 is not yet ready for prime time, so e-file is likely not functional.

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892?src=lctoolhub51420 

Answers are easy. Questions are hard!
T
TollyAuthor
Level 4
December 4, 2020

When I click on your link I get to the help page but I can't get to the article. There is a lock sign (picture of a padlock) off to the right. I can't figure out what is going on.

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