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Level 3
February 17, 2022
Question

Reject R0000-901

  • February 17, 2022
  • 1 reply
  • 9 views

We are getting the above error trying to efile a return that we have done for a client for years.  No changes to the Name Control or the EIN.  It says to call the IRS, but you know how that will end.  Has anyone else had this??  

Thanks!

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1 reply

Level 3
February 18, 2022

Yes, just got the same error message last night on a fiduciary return I have filed for many years. I called the IRS and they looked at the client file and couldn't find any way to help and gave me a phone # for a different dept. and I was on hold forever and gave up. Called Lacerte and was on hold forever and the automated message indicated they were having phone issues and wait time could be longer than normal. I have used Lacerte for many years and this is the worst year of problems I have ever seen.  

Level 4
March 23, 2022

I just got the same error on a fiduciary return I've also previously filed.  Did you ever get any resolution to this?

Level 3
March 23, 2022

After having 3 fiduciary returns reject that I've filed for years and Lacerte support was unable to help me, I decided to try other parts of the fiduciary name as a control code and determined that the IRS apparently changed the code for these taxpayers as I was able to E-file them by using a different code. Crazy that the code gets changed without the IRS notifying the taxpayers.