program freezing in Lacerte Hosted

Forum|Forum|4 years ago
January 10, 2022
2 replies
18 views

This is my first year using Lacerte Hosting. The 2021 software has locked up on me the last two times I used it. Is this typical in the hosted environment and is anyone else having this issue?

Lacerte Tax

This topic has been closed for replies.

K

Karl

Intuit Community Champion

This is not normal. If it's still happening, check your computer specs to make sure you have the sufficient resources to run everything. After that, contact support.

*If this (or another answer/reply) solves your problem, please click "Accept as Solution" to get this post out of the "Unanswered" queue of posts.*

RF62_2

Level 3

Would you be willing to share your experiences regarding the hosting environment. We are considering it but getting references from current users has been left up to us which feels like a red flag. Feel free to [email removed, please use the Private message feature in the right hand corner].

For background, we have been Lacerte users for the entirety of our firm's history (22 years) and took over the user account from our predecessor firm that had been users back into the DOS days. (We are a team of 3 users year round with 5 users during the season and prepare ~ 900 returns annually.)

T

trisha0790

Level 3

Hello - I saw your post and wanted to follow up with you. I am also considering making the switch to Lacerte hosting and am here today looking for feedback from other firms who made the switch. Can you please let me know if you decided to go with it and if yes, are you happy with the end product? You can reply here or reach me at trish at santa cruz cpa dot com

Thanks!

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