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E
Elaine1
Level 2
March 24, 2020
Question

Problem sending your print job to smartvault

  • March 24, 2020
  • 1 reply
  • 10 views

Integration with smartvault seems broken.

"There was a problem sending your print job to SmartVault. Please verify your installation and try again."

Both Lacerte and SmartVault are current versions. 

 

This topic has been closed for replies.

1 reply

J
JoeTaxTN
Level 3
March 24, 2020

Had that problem yesterday after i installed the W10 update.  You need to repair the pdf.  Lacerte has a tool to do it but Smart Vault give me this link.  You do steps 1 & 2.  Also need a magnified to find the download linl.

https://support.smartvault.com/Other/Knowledge_Base_and_Known_Issues/Unable_to_print_to_SmartVault_from_Lacerte_or_ProSeries

 

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