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Level 3
December 17, 2020
Question

Printing weekly calendar

  • December 17, 2020
  • 3 replies
  • 9 views

After a certain update a week ago, we noticed that after changing an appointment in the Lacerte appointment area, that the appointments no longer print in 'time' order, but in random order. This only happens when printing the 'week' schedule. The daily appointment schedule is still in 'time' order. T/T support. Am watching the next update to see if this is fixed. Has anyone else noticed this problem?

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3 replies

abctax55
Level 15
December 17, 2020

Oy... something ELSE that was working that they broke.  I haven't worked on appointments yet, as I'm not doing any "in office" ones this coming tax season so the urgency isn't there.  @IntuitAustin , any thoughts?

HumanKind... Be Both
Level 2
January 19, 2021

One month after original post and this is broken for me as well. 

Level 2
July 12, 2021

We have had this issue for several months. No update has resolved for us either

abctax55
Level 15
July 12, 2021

FWIW... it works for me.  Hopefully that helps with your trouble-shooting.

HumanKind... Be Both
Level 2
July 23, 2021

 Still not working for me.  I use this calendar for my scheduling and I print it out weekly so I know what I have.  We are having to write in the appointments because it only prints one of them per day.

PLEASE FIX THIS!!!

MARILYN

1867

 

abctax55
Level 15
July 23, 2021

@MARILYNKR 

"We" can't fix anything as we are just fellow software users.

As it does work for me, it appears it's a random (rather than system wide) issue so a call to tech support is likely the only solution.

HumanKind... Be Both