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Level 4
July 8, 2020
Solved

printing a pdf in lacerte

I noticed as of yesterday that when printing to pdf of a return the pdf file size has gone from 3-4 MB to over 30MB. Any idea how to get this size down to normal so i can email the returns to clients for review? I'm not sure why this has happened but I cannot get these out in an email at this size 

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George4Tacks
Level 15
July 8, 2020

Download and use the wonderful new Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892

 

Answers are easy. Questions are hard!

3 replies

George4Tacks
Level 15
July 8, 2020
Answers are easy. Questions are hard!
Level 5
July 10, 2020

Fix it tool sound great but it won't download for me. Do you have a tool for that ?☹

 

George4Tacks
Level 15
July 10, 2020

I bet you will find it in your downloads folder. Look for LacerteToolsHub_Setup.exe  My recall is that either Norton or Microsoft said something like "are you really sure you wanna load this yet unknown piece of software?" I said yes, I trust it and it loaded. First time I downloaded I didn't see the warning and I assumed the same thing as you did. 

This my having fun with words tool to hopefully get the fix it tool to you. 

I believe the tool uninstalls Lacerte Tax Pdf driver and re installs it. 

You could try the old pdf repair tool https://proconnect.intuit.com/community/printers/help/pdf-and-component-repair-tools-for-lacerte-and-proseries/00/4783

The hub tool does the component and pdf repair all in one app. 

Answers are easy. Questions are hard!