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C
CarolynF
Level 1
October 1, 2020
Question

Pre-Transmission error report

  • October 1, 2020
  • 1 reply
  • 8 views

I received an Electronic Pre-Transmission Error Report -

Exception occurred during EF batching client:

TEFile.LoadWholeFile: Unable to open whole e-file C:\LACERTE\.........(no exception, just bad result)

Have tried to redo this several times - how can I fix this if it not an exception, just not working right? Other returns are working correctly.

This topic has been closed for replies.

1 reply

George4Tacks
George4Tacks
Level 15
October 1, 2020

You may get a hint here https://proconnect.intuit.com/community/lacerte-tax-discussions/discussion/e-file-error/00/79086

Since this posted Lacerte has added https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892?src=lctoolhub51420 which may fix that data file. 

When all else fails, decide which is quicker - Reload a back up of the client and do the input again OR - Call Support

 

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