Popout forms not loading

Forum|Forum|1 month ago
May 12, 2026
2 replies
18 views

I am trying to use popout forms option to open the forms in another separate window. It opens up but nothing loads in it. The same works perfectly fine when I click on Diagnostics window.

Need help on how to go about fixing it.

Lacerte Tax

abctax55

Level 15

Switch to a different client, then back to the one you want to work on - try again.

OR

Close the program, re-open it - try again.

It can be temperamental.

(Pro tip... open up a different year of Lacerte FIRST, before closing 2025. THEN you don't have to get the friggin' code again)

HumanKind... Be Both

I

IntuitKate

Moderator

Hi @nightlife_av Here is a support article with troubleshooting options that might help you out: Lacerte pop-up window opens off screen. If you need more assistance, please connect Lacerte Support as they can remote in and take a closer look.

abctax55

Level 15

@IntuitKate

The OP is asking about the 'forms' pop-out, not the issue with a window opening off-screen.

This option allows viewing of the actual forms and the impact of any changes made while doing data entry.

HumanKind... Be Both

I

IntuitKate

Moderator

Hi @abctax55 Thank you for the clarification. I missed your comment. Thanks for the suggested troubleshooting steps! @nightlife_av if you are still having issues, please reach out to support.

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