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Level 1
November 10, 2020
Question

Organizer printing errors

  • November 10, 2020
  • 4 replies
  • 17 views

Anyone else having issues with printing organizer - message says client has no data to print - when they obviously do.  Tried partial organizers, complete organizers, smartvault organizer, many different clients - all one at a time.   Just trying to get questionnaires and letters all set up and want to be sure how they print, so when I am ready to print all the organizers, that step is out of the way.

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4 replies

sjrcpa
Level 15
November 10, 2020

Wait for the next update or two. There are already other known issues.

The more I know the more I don’t know.
IRonMaN
Level 15
November 10, 2020

Never trust an Intuit tax product in November ------------ unless you are talking about the 2019 product today.  Then you can trust it a little.

Slava Ukraini!
Level 2
November 16, 2020

I am having the same problem, got one to print now no data to print, are you getting any resolution?

Level 2
December 16, 2020

I tried printing my organizers today but can only get slip sheets no organizer.  Support said it was not Pro Series and my Windows 10 is up to date so it must be my printer.  Went out to 2019 and printed an organizer just fine as well as an amended return for 2018.  I think I will wait for another Pro Series update. I can't imagine my printer is that selective in not working.  The printer was new in 2019 so not trying to work with an old printer. PDF or organizer does work.

abctax55
Level 15
December 16, 2020

@NancyH 

 Pro Series ? or Lacerte?   You posted in a thread about Lacerte organizer issues.

HumanKind... Be Both
Level 2
December 16, 2020

I use Pro Series but both are Intuit. I wasn't finding any comments that even came close to my situation.