Level 2

Question

Organizer formatting problem - 1-20-21

Forum|Forum|5 years ago
January 22, 2021
2 replies
17 views

The formatting of the organizers was screwed up sometime after 1-19.

I printed some on the 19th and they are fine.

Those printed on the 20th are not. Problem appears to be with the line spacing,

What happened? The changes aren't the result of anything done on my end.

I updated this morning and show version 41.0119. I check for updates daily, so there may have been an update earlier this week, but I don't recall. And I don't know how to see a history of my updates.

And yes, I did print an organizer this morning after the update. Same problem.

Any solutions available?

Lacerte Tax

This topic has been closed for replies.

abctax55

Level 15

I'm on the same version, and I'm not having any problems (sorry... 🙂

Try updating your printer drivers, and/or printing to a different printer, and/or print to PDF then print from there.

I have heard rumors that these things may work.

Good luck, let us know.

HumanKind... Be Both

D

DMSCPAAuthor

Level 2

I only print to pdf.

abctax55

Level 15

@DMSCPA

I didn't know that.... and I was just trying to be helpful/provide suggestions.

Hope you can figure it out.

HumanKind... Be Both

George4Tacks

Level 15

Todays update should show as 40.0121 in the Federal.

In the organizer, look at the Tools > Letter Settings > in the Page Setup I THINK they changed the Top Margin. My recall is all margins were 00.50 as the default. That will mess up the pagination.

Lacerte has done a horrendous job on the organizer this year. If it works, break it seems to the program.

It would be really really nice if they informed us of what they changed in each update, e.g. Organizer settings only, OR COVID legislation adjustments OR Printer driver update ...

Good luck!

Answers are easy. Questions are hard!

abctax55

Level 15

Wow... they snuck in an update since I got into the office this a.m.

I only have a couple of PDF organizers to still print so I think I'll just NOT download that update.

HumanKind... Be Both

IRonMaN

Level 15

I'm shocked! Absolutely, positively, shocked that suddenly issues are popping up with Lacerte organizers. They were being generated so flawlessly up until now. Did I mention I was shocked?

Slava Ukraini!

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