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C
Chasemason
Level 1
July 27, 2022
Question

Older Programs - Lacerte 2018

  • July 27, 2022
  • 3 replies
  • 13 views

Today I needed to check something on a client's 2018 tax return and when I tried to open the program it said "Brower not supported".  The program wouldn't open so I had to go to my Adobe copy of the return.  Anyone else having that problem?

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3 replies

sjrcpa
sjrcpa
Level 15
July 27, 2022

https://proconnect.intuit.com/community/lacerte-tax-news-updates/discussion/lacerte-login-error-6-22-22/00/226067

The more I know the more I don’t know.
    joshuabarksatlcs
    joshuabarksatlcs
    Level 9
    July 27, 2022

    Update your 2018 program.  Chances are you need to do a force install with Lacerte Tool Hub.

    Lacerte Tool Hub ==> Install ==> Web Install / Force.

     

    I come here for kudos and IRonMaN's jokes.
      J
      Joe01
      Level 2
      August 23, 2022

      YES!!! Same exact problem. I am going to try to download it again.

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