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Level 2
March 23, 2023
Question

NY FIDUCIARY E FILE

  • March 23, 2023
  • 2 replies
  • 12 views

Lacerte STILL not accepting E File NY Fiduciary returns as of 3/28  although final unwatermarked forms were released a month ago!  Is anyone else as frustrated as me???!!

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2 replies

Level 2
March 23, 2023

This is insane. I have a stack of returns that are waiting to be filed. I can not understand why this is still an issue at this stage of the season. Does anyone know when this will be resolved?

antaxAuthor
Level 2
March 24, 2023

No one at Lacerte apparently!!

3 calls with the same BS story “we will send an alert when it’s fixed”. Very disappointed and may change providers next year

Level 2
March 24, 2023

I am considering finding another software company for the "business" modules. The REP fees are getting ridiculous and the service has definitely deteriorated. We've been with them for over 30 years. Might be time for a change.

Level 2
March 31, 2023

Any update here? I am having the same issue using Intuit ProConnect. It's ridiculous...

antaxAuthor
Level 2
March 31, 2023

They (NY) are accepting returns as of a week ago - finally!

Level 2
March 31, 2023

Awesome for your Lacerte users! Still waiting for ProConnect to fix the issue...