Notifications must be cleared manually?!?!?

Forum|Forum|3 years ago
January 4, 2023
3 replies
16 views

Why exactly did the annoying colored lines of notifications (can be anywhere from one to three [1-3] lines of screen real estate that becomes LESS useful) go from a "briefly visible sidebar window which I can then close and REGAIN those three lines of screen real estate"...

...to instead become what looks like a stand-alone pop-up within which I have to:
1) click to expose the checkboxes;
2) checkbox EVERY SINGLE GODDAMN ONE OF THEM, one at a time;
3) click the "mark as read";
and then finally
4) close that dialog.

?!?!?!?!?!

At the VERY LEAST, there could be an included "check all?" box at the top?

Robert Kirk
Rockville, MD

Lacerte Tax

This topic has been closed for replies.

PhoebeRoberts

Intuit Community Champion

From your lips to the programmers' ears!

I suspect the issue was people closing out the notifications without reading them, then calling support.

D

DatabaseRobertAuthor

Level 6

I am informed that my ire is mis-placed, because there IS a "clear all" capability.

In which case it is apparently sufficiently camouflaged that it is difficult to locate, even when looking for it. So my complaint will switch from "bad program design" to "bad screen layout", both hindering effectiveness.

Now I will go look and see where this supposed tool is hiding...

Robert

abctax55

Level 15

You don't have to click on each one. You can click on the Multi-Select (top left of notifications window) then click the three dots on the right and choose select all, then click the mark read mail icon looking button to mark them all as being read.

(plagiarized from a different list-serve - and it does work - STILL extra steps to go thru tho, thus complicating tax season just a wee bit more)

HumanKind... Be Both

G

Grandmaster

Level 2

Notifications definitely took a turn for the worse this year (Tax Year 2022). I really hope they can recover from their error and go back to a more useful notifications dialog box. It is very difficult to use at this point and does not show more than 3 past notifications. Therefore I will be avoiding the use of it until it is fixed.

J

JoyceT

Level 2

Thank you-this has been annoying; did not know there was a dismiss to get rid of them and yes every one you had to go through

D

DatabaseRobertLTUG

Level 5

It used to be "click on <any of the lines> to open the side-screen panel, and then click to close that panel WHICH MARKED THEM ALL AS READ because you had the reading panel open at some point."

Two clicks, and you re-gained 10% of your Client List view-space.

Yeah, not understanding why this needed to be done.

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