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Level 2
January 7, 2021
Question

Not receiving Intuit Link Client Activity Emails anymore

  • January 7, 2021
  • 3 replies
  • 13 views

When i first signed up for Intuit Link, I received the client activity emails just fine. But up until about 2 months ago, I haven't received any notification emails. I've already tried deleting and re-adding my email address with no luck. Any other ways I could fix this?

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3 replies

itonewbie
Level 15
January 7, 2021

There were some complaints last year.  If that's not working for you, you'll need to contact Intuit Support to have them look into it.

---------------------------------------------------------------------------------Still an AllStar
Level 2
January 8, 2021

I noticed ours stopped around 12-13-20

itonewbie
Level 15
January 8, 2021

In each of the responses in this thread, you should see a button that says something along the line of "Accept as solution".  You can click on the button in the response of your choice to identify that particular response as the solution to your question.

Cheers!

---------------------------------------------------------------------------------Still an AllStar
Level 2
February 3, 2021

I am having the same problem.  How did you fix it?

NDL_CPAAuthor
Level 2
February 3, 2021

Intuit support was able to resolve the issue. I guess there was something wrong on their side. I recommend calling them directly 

Level 2
August 5, 2022

I call support - they could not help me.  I'm lost without receiving notices that a client has uploaded docs into Intuit Link.  Help!!