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Level 5
April 11, 2022
Question

No XML data was generated error

  • April 11, 2022
  • 1 reply
  • 5 views

Folks:

I am being blocked from efiling a return and I can't figure out why!

I am getting an error message:

ATEExceptionMessage:  Processing efile generic xml request for efileID ind.dc.llc and instance tag 2 failed.  No XML data was generated for the page containes in ooGenericXML set for output order type: EFE Support Info.  Page containers processed: {60252=EFEAttributes}

Any idea how to fix this?!

This topic has been closed for replies.

1 reply

abctax55
Level 15
April 11, 2022

Close/reopen program

Reboot your computer

Reinstall the software via WebSetUp or Tool Hub.

Call support.

In that order.

HumanKind... Be Both