Never received our CDs for the coming Tax season

Forum|Forum|3 years ago
January 13, 2023
2 replies
12 views

We never received our copy of the current Tax season's CDs for doing taxes. One of the computers we use doesn't connect to the fast internet to download so we really need the CD for getting the software started on that computer. Can someone help with how to get the CDs sent to us.

Lacerte Tax

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George4Tacks

Level 15

Call support https://proconnect.intuit.com/support/en-us/help-article/taxation/contact-lacerte-help/L4c6BR3CZ_US_en_US?uid=lcuqkr1g

How are you going to install the updates on this ticky tacky molasses download computer?

https://proconnect.intuit.com/support/en-us/help-article/product-system-requirements/lacerte-system-requirements/L4QtkL7WO_US_en_US?uid=lcuqmsj3

Answers are easy. Questions are hard!

PhoebeRoberts

Intuit Community Champion

I haven't seen mailed CDs in years!

From My Account (https://myproconnect.intuit.com/account/dashboard), click on Previous Years on the right below Download 2022. Then when it says Select Previous Year, pick 2022. Then pick Download Full CD image. That'll create a file you can burn to CD.

Alternatively, do your normal download on a computer that has good internet, copy the 22Tax directory to the no-internet computer via sneakernet, and run TaxSetup.exe.

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