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jrherch
Level 1
October 8, 2024
Question

lost client file after data entered

  • October 8, 2024
  • 2 replies
  • 10 views

Has anyone lost a client with a fatal error that erased all the data concerning that client after all current year input was completed & how can it be restored?

    This topic has been closed for replies.

    2 replies

    sjrcpa
    sjrcpa
    Level 15
    October 8, 2024

    Yes.

    From your backup.

    The more I know the more I don’t know.
      D
      DatabaseRobertLTUG
      Level 5
      November 30, 2024

      It MAY be a case of database corruption, but the detail themselves are actually still there.  Look in your data pathe and see if you have the Client#.iD3 file still present.  If it is there, CLPACK utility MAY be able to solve the problem.  If it is *not, there then the tax detail are lost, check your backup utility.

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