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jvb1
Level 2
March 24, 2023
Question

Login Credentials

  • March 24, 2023
  • 3 replies
  • 10 views

Lacerte is not accepting my login credentials today.

 

    This topic has been closed for replies.

    3 replies

    M
    MattCPAZick
    Level 3
    March 24, 2023

    Intuit appears to be having issues with credentialing today for its Lacerte program.  Several other users are experiencing the same issue.  Started for us with lack of online feature functionality (e-signature for example) before expanding to include general login for the software platform.  Our firm has seen success in attempting to login repeatedly to force our way in eventually, but no word on online features or if this issue has been fully resolved.

    Hopefully, Intuit fixes this soon. 

      IntuitBettyJo
      IntuitBettyJoCommunity Manager
      Community Manager
      March 24, 2023

      Hi there,

      Just checked in with the team and looks like this issue has been resolved. We appreciate your patience. 

      -Betty Jo 

      Betty Jo
        sjrcpa
        sjrcpa
        Level 15
        March 24, 2023

        https://proconnect.intuit.com/community/lacerte-tax-news-updates/discussion/unable-to-validate-online-credentials/00/256408

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