Local User to Domain User MIgration

Forum|Forum|9 months ago
September 8, 2025
2 replies
5 views

I've moved a user from a local user account to a domain account on the same computer. When logging into Lacerte, no customers are listed. What do I need to do to get the customers listed again?

Install

sjrcpa

Level 15

DUPLICATE

https://accountants.intuit.com/community/lacerte-diagnostics/moving-from-local-user-to-domain-user-account/ta-p/333907

The more I know the more I don’t know.

\

\N69_2Author

Level 2

This ticket can be closed. It ended up being a client type setting.

\

\N69_2Author

Level 2

Anyone have any information how to resolve this issue? It appears the Data Path is the same (C:\Lacerte\24Tax\FData) on both profiles.

Thank you

Kathi_at_Intuit

Moderator

Hi @\N69_2 thanks for stopping by the community and posting. We'd recommend taking a look at this support article as it might help resolve the issue:

Clients appear to be missing from the clients tab in Lacerte

If the support article doesn't help then we'd recommend contacting Lacerte support if you haven't done so already.

We look forward to your continued contributions to the community.

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.

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