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Level 4
June 14, 2023
Question

Listing of clients in P/S module

  • June 14, 2023
  • 2 replies
  • 9 views

Any ideas why when I open the P/S module it doesn't show the listing of my clients?  It's just blank.  However if I go into the S Corp module and then go back into the P/S module my list of P/S clients will then show up?  

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2 replies

IRonMaN
Level 15
June 14, 2023

ProSeries can be a little finicky at times.  I think everyone here has had issues at one time or another that the homebase doesn't display the client list correctly.  You could try doing a "repair updates" if it is doing that every time you open the program.  I don't know if that is going to solve your problem but it doesn't hurt to give it a try.

Slava Ukraini!
IRonMaN
Level 15
June 14, 2023

Or are you actually talking about Lacerte?

Slava Ukraini!
nwempeAuthor
Level 4
June 14, 2023

Yes I'm referring to Lacerte.

abctax55
Level 15
June 14, 2023

P/S means Partnership and S-Corp?

Those are two separate modules.

Sometimes Lacerte can take a few seconds to populate, so if your clients 'are' showing up all should be good (except for the slowness 😉   Are you networked?

BUT if you are seeing both P & S at the same time - there's an issue.

HumanKind... Be Both
Level 2
January 23, 2024

This happens in Lacerte when I login and go to S-Corporations.  I then have to open up the Individuals module, then the C-Corp module THEN my S-Corp module populates.

This is absolutely ridiculous and has nothing to do with the speed of my network.  And it only occurs on two of four workstations not all of them!

Intuit needs to get this fixed!