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Tammy70
Level 1
October 8, 2025
Question

Launching the 2024 program

  • October 8, 2025
  • 2 replies
  • 6 views

I completed a return yesterday but for some reason I can not launch the 2024 tax program now.  I can however launch the 2023. 

2 replies

Kathi_at_Intuit
Kathi_at_IntuitModerator
Moderator
October 9, 2025

Hi @Tammy70 Welcome to the community and thanks for posting your first question! We recommend taking a look at this support article:

 

Using Lacerte Tool Hub to fix common problems and errors
 

The Lacerte Tool Hub can help resolve many common issues and errors. If the problem persists after trying the Tool Hub, we suggest reaching out to Lacerte Support if you have not already. 

We look forward to your continued participation in the community!
 

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.
George4Tacks
George4Tacks
Level 15
October 9, 2025

What does can't launch mean?

It starts and locks up?

There is no place to click to start the program? 

Answers are easy. Questions are hard!
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