Lacerte won't load

Forum|Forum|6 years ago
March 28, 2020
1 reply
34 views

Is anyone else having trouble getting lacerte to load? It worked fine until this morning when it started taking a very long time to load. Now it will not load at all. i have tried turning off my computer hoping that would help with no luck.

Lacerte Tax

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abctax55

Level 15

Try reloading the software via WebSetUp and FORCE it even if it says all is up-to-date.

Web Setup: To download the program using Web Setup go to Start, All Programs, Lacerte, choose Lacerte Web Setup for the program you are wanting to update.

HumanKind... Be Both

B

bmckcpaAuthor

Level 2

Thanks for the suggestion. Will try tomorrow when I am fresh and less frustrated.

abctax55

Level 15

I can only imagine... Please report back & let us know. Good luck.

Do you have good backups?

If not, use file explorer & copy/paste ALL of the .idata, cdata, sdata, rdata, pdata, fdata folder to a safe place. I do that as a routine "backup" daily, and I name that file by the date (i.e 3.28.20) I have such folders dated pretty much every single day of tax season. NOT that I have OCDC or anything <w>.

Might as well do the options19, and setup19 folders too.

JUST in case - ..... then I can walk you thru how to access your files from those if necessary.

HumanKind... Be Both

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