Skip to main content
Level 5
January 13, 2021
Solved

Lacerte User Definable Fields - VOTE HERE

  • January 13, 2021
  • 3 replies
  • 26 views

Now, more than ever, we absolutely need User Definable Fields. I need the ability to put what I have traditionally had on paper into "bits" and do not have a place to put it. I have previously submitted this as a Product Suggestion and will be including a link to this post in another shortly.

We try to think of Lacerte as our "System of Record", but it's not very good at this. We export data for email (Here's your Organizer) and other uses, but the data we need to process tax returns does not really work well as a contact management solution. Family relationships are complex; and about 20% of our clients are also a responsible party (POC at least) for their children or parents. Lacerte offers me NO WAY to effectively manage these relationships. We can all guess (know) what a 17 year old will do with a Tax Organizer. Lacerte and other companies want us to think that this all fits in a nice little structured DB, but it does not.

I spent 5 hours today doing a mailing to our clients (Sanitizing the export) and this should have taken no more than an hour!

I will suggest a number of (20) fields of at least 40 Alpha-Numeric characters each as part of the Client Information section for each Tax Type (though I expect there are other places users may want these too, trying to walk here). They need to be exportable with the Client => Export => Export to File and should be configured as part of Primary Settings to:

  • Display (Yes\No),
  • Have a definable Label (Field Title)
  • Have what I will call a Proforma setting (copy content to next year or not).
  • They should upgrade both config and content (as selected) to a new year of the Lacerte program.

The "Why" should not be important, UDF should say it all, but here is some of what I need:

  • Responsible Guardian - Kids and seniors don't always do their own returns.
  • Responsible Guardian Email -
  • Responsible Guardian Relationship - (Child, Parent, Other)
  • Send correspondence via - Surface Mail or Email
  • Send Organizer Via - We currently have 3 ways to distribute an organizer, who gets what type.
  • Send E-File Via - Paper, E_signature, Secure Portal
  • Primary Contact - Taxpayer or Spouse
  • Primary Contact email -
  • Primary Contact Salutation -
  • So many other items

Many other software products have this capability at multiple levels of the DB Hierarchy. Sure, field types, drop downs, radio buttons and check boxes would all be nice, but I will be happy with a text field.

... and No, keeping this info outside of Lacerte does not work well, doing it now.

OH, and how about making the Middle Initial\Name a field of it's own. It's not hard to put it in it's own cell in excel, but I should not have to.

This topic has been closed for replies.
Best answer by George4Tacks

Voting for this idea would be done in the later post by Steven at https://proconnect.intuit.com/community/lacerte-tax-idea-exchange/lacerte-user-definable-fields/idi-p/116691

A similar idea you might vote for is https://proconnect.intuit.com/community/lacerte-tax-idea-exchange/more-client-statuses-please/idi-p/123834

If you have an idea to improve the product, post it at https://proconnect.intuit.com/community/lacerte-tax-idea-exchange/idb-p/604/tab/most-recent

Threads like this are to ask for help using the existing program or tax questions. The idea exchange is new since this was originally posted. 

3 replies

George4Tacks
Level 15
January 13, 2021

Lacerte used to "sort of" have some of that. One leftover from it is in Screen 1 of the Individual, Miscellaneous "Custom Filter". Now they want to sell you https://proconnect.intuit.com/practice-management/ 

I love all your suggestions, so I will be the first vote that can be ignored. 

Answers are easy. Questions are hard!
Level 5
January 13, 2021

@George4TacksThanks for your support!

Yes, already use it, but it's not enough.

Already watched the video.  Appears to be all on line.

As a former E-Business Product Manager, we should all be scared, very scared.  Ubiquiti was recently hacked.

George4Tacks
Level 15
January 15, 2021

The only way to submit to Lacerte is via Help > Lacerte Feedback. It used to go to something like what they now have for ProSeries and ProConnect where it could be voted on, but ....

Hmm? What doesn't Lacerte have something like ProSeries and ProConnect? Maybe @IntuitAustin or @IntuitBettyJo could look into that. 

Answers are easy. Questions are hard!
Level 5
January 21, 2021

@IntuitBettyJo Maybe I'm loosing it, but I thought someone replied to this thread with info regarding the Developers Community.  Is there some reason this might be missing?

Level 2
January 6, 2022

I agree.  There are numerous notes on clients I need to keep on a paper master and transfer over every year.  I wish there were user defined fields.  Since this post is a year old, have there been any changes?  I can't locate them if there are.

George4Tacks
Level 15
January 6, 2022

Voting for this idea would be done in the later post by Steven at https://proconnect.intuit.com/community/lacerte-tax-idea-exchange/lacerte-user-definable-fields/idi-p/116691

A similar idea you might vote for is https://proconnect.intuit.com/community/lacerte-tax-idea-exchange/more-client-statuses-please/idi-p/123834

If you have an idea to improve the product, post it at https://proconnect.intuit.com/community/lacerte-tax-idea-exchange/idb-p/604/tab/most-recent

Threads like this are to ask for help using the existing program or tax questions. The idea exchange is new since this was originally posted. 

Answers are easy. Questions are hard!