Lacerte start-up without a screen. Cannot do anything.

Forum|Forum|6 years ago
December 7, 2019
3 replies
32 views

Lacerte starts-up but no screen is showing. I'm working on a laptop and no other screens are attached. This is very bad!

Lacerte Tax

This topic has been closed for replies.

Best answer by George4Tacks

Try this https://www.technipages.com/bring-off-screen-window-back-onto-screen

IntuitCharlene

Community Manager

It looks like you may be on Windows 10. Sometimes the monitor settings can get stuck where it thinks another screen is active (even if its not). On Windows 10 you can press the Windows Key then P and choose PC Screen Only to try to get it to show on the Laptop Monitor.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Accept as solution" and then just changing the Accept as solution to Mark as Best Answer, mine gets cutoff, so it is too long. I changed mine to the following and it fits. -->**Say "Thanks" by clicking the thumb icon in a post**Click "Mark as Best Answer " to mark the post that answers your question.

M

margy

Level 2

Nope! The problem is the inability to type anything into the Password field on the 2019 sign in screen.

mmtsAuthor

Level 3

No, that's not it. When it starts-up I see in the bottom left something flashing, and then it's dead. No screen. I reinstalled the software but that did not help. So, something in the registry perhaps is broken??

George4TacksAnswer

Level 15

Try this https://www.technipages.com/bring-off-screen-window-back-onto-screen

Answers are easy. Questions are hard!

mmtsAuthor

Level 3

Thank you! You're a life saver. After changing the resolution I was able to open the screen and it loaded up the client list. Was not able to click anywhere, as the Lacerte application did not respond, it did not receive the clicks. Then I restarted Lacerte and now it came back on the screen and behaved normally. Thank you!

R

RichGoldman

Level 2

an option that has worked for me is holding alt and space bar.

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