Skip to main content
Level 1
January 13, 2021
Question

Lacerte non renewal for 2020

  • January 13, 2021
  • 2 replies
  • 12 views

We have used Lacerte for 25 years, up through 2019 tax year and paid for 10 license seats.  We are not renewing for 2020.  Lacerte will not give us access to the 10 license seats we paid for for 2019 and is only allowing access via one of our computers at a time.

Has anyone come across this as it makes no sense.  

This topic has been closed for replies.

2 replies

IRonMaN
Level 15
January 13, 2021

"it makes no sense"

If you look closely you will see those words in fine print in the Intuit logo.  

Slava Ukraini!
sjrcpa
Level 15
January 13, 2021

Yes it makes no sense. Yes this is the way it is.

The more I know the more I don’t know.
Level 2
January 16, 2021

Yes, that is what they do.  We left Lacerte several years ago and went to UT and Lacerte did the same thing to us.  This year we came back to Lacerte and UT did the same, and reduced our licenses to single user.

sjrcpa
Level 15
January 16, 2021

@WashCPA 

Why did you leave Lacerte and go to UT?

Why have you now left UT and come back to Lacerte?

The more I know the more I don’t know.