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D
Donald Lawton
Level 1
April 7, 2024
Question

Lacerte Desktop Version CONSTANTLY locking up

  • April 7, 2024
  • 3 replies
  • 4 views

We are having random but persistent problems with Lacerte in both 2022 and 2023 programs.  Older computers, new computers, it doesn't matter.  It happens mainly in S-Corp or Fiduciary modules, but occasionally in the  individual module.  When it locks up, the data entered is gone when you get back into the program.

The program is installed locally on each workstation, with the client databases on our server F Drive.

Anyone else?

    This topic has been closed for replies.

    3 replies

    S
    strongsilence
    Level 10
    April 7, 2024

    I use hosted. The only problem for me occurs when it boots me out about 7 p.m. each night. I enter my return and all the info has been saved.

    Good luck.

    sjrcpa
    sjrcpa
    Level 15
    April 7, 2024

    I can't solve the problem, but do you have Autosave set for the shortest interval?

    The more I know the more I don’t know.
      George4Tacks
      George4Tacks
      Level 15
      April 7, 2024

      Do a FORCE install on all the stations https://accountants.intuit.com/support/en-us/help-article/install-products/perform-force-install-lacerte/L9H7lFi8L_US_en_US?uid=lupuehez

       

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