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Level 5
March 3, 2021
Question

Lacerte Appears to Freeze

  • March 3, 2021
  • 1 reply
  • 7 views

I have seen a few issues recently where when someone goes to Print a return that Lacerte appears to freeze.  In actuality there may be a dialog box that is hidden behind Lacerte (and other programs).

If Lacerte freezes, you can try to use the ALT-TAB keys to switch between windows.  The window you are looking for will have a 2-dimensional bar code and be a rectangle a few inches or so on each side.  If you find it, close it and functionality should return.

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1 reply

George4Tacks
Level 15
March 3, 2021

Thank you. I sometimes find it in the lower left hand corner. Very frustrating. 

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