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Level 2
January 6, 2026
Question

Lacerte 2024 freezes during backup

  • January 6, 2026
  • 0 replies
  • 2 views

Never had this issue before, but tonight I logged into my Lacerte 2024 software and when I tried to backup a file, once the BACKUP CLIENTS file comes up the entire program freezes and I need to go to Task Manager to quit out of the program.  I tried running Lacerte Tool Hub to repair it but it did not work.  What more can I do, why is this happening?  Do I need to reinstall the program from Lacerte ToolHub?  if so, am I at risk for losing any of my client files that are currently on Lacerte 2024?