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Level 1
March 13, 2024
Question

Lacerte 2021

  • March 13, 2024
  • 7 replies
  • 10 views

Is anyone else having issues with opening Lacerte Tax program 2021

    This topic has been closed for replies.

    7 replies

    jf_gga
    Level 2
    March 13, 2024

    Was earlier, being prompted "Unable to validate your online credentials". After attempting several changes to the system and ultimately running WebSetup /force from ToolHub....it finally allow the user to log on and opened.

    Level 3
    March 13, 2024

    Yes, tried just now and then came to here to see if anyone else had trouble with it.

    Level 5
    March 13, 2024

    Lacerte I cannot access the 2021 and 2019 programs and do not have time to sit on the phone with you. Can you get this fixed?  Thank you.

    Level 2
    March 13, 2024

    I cannot open 2018, 2019 or 2015 with same reason. If you click on What's this? you are sent to a non-existent link.  All other lacerte versions are working fine.

    Level 2
    March 13, 2024

    Same.  Lacerte, what is the status of this?

    Level 2
    March 13, 2024

    Yes, the message is:

    Unable to validate your online credentials.

    Level 7
    March 14, 2024