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Alltax
Level 2
June 30, 2022
Question

Lacerte 2017 tax program, since update is not working in Windows 11?

  • June 30, 2022
  • 2 replies
  • 18 views

Since June 15 when Microsoft dropped internet explorer 2017 comes up with a non-removal screen saying the browser, I am using is not compatible.  Specificity  internet explorer, I do not have that browser on the new Windows 11 computer.  None of the 5 agents has been able to fix it.  Any suggestions?

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2 replies

User_61
User_61
Level 7
July 1, 2022

And you have tried this? ↓

Lacerte login error 6/22/22 - Intuit Accountants Community

♫ faint buzzing noise ♪
    Andres-VTB
    Andres-VTB
    Level 5
    July 1, 2022

    Intuit released an update shortly after tax season which, surprisingly, I missed too. What worked for me:

    Use the Lacerte Tool Hub to WebSetup/force (under the Install tab) the update to Lacerte 2017 (and 2016 too). After that, we got the normal login screen.

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