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Level 2
January 13, 2020
Solved

Lacerte 19 keeps asking for a reboot to open, but I have rebooted four times already, and it still is asking for a reboot. What's up with that?

  • January 13, 2020
  • 1 reply
  • 13 views
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Best answer by George4Tacks

Some requests can just be ignored. If it insists, then you probably need to do a FORCE install https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte/00/4743

 

1 reply

George4Tacks
Level 15
January 13, 2020

Some requests can just be ignored. If it insists, then you probably need to do a FORCE install https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte/00/4743

 

Answers are easy. Questions are hard!
rivenAuthor
Level 2
January 13, 2020

Well, OK, but after initially installing it, I was able to open it with no problems, and it seemed to function fine with that session.  Are you suggesting that something happened with an update that now I need to do a force install?

George4Tacks
Level 15
January 13, 2020

Sometimes updates do not install well. Using the FORCE will usually correct anything that went wrong. If it is still insisting on a reboot after you rebooted, something went wrong, so do the FORCE install.

 

Answers are easy. Questions are hard!