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Level 10
September 2, 2025
Question

JofA tax software survey top 3 dislikes

  • September 2, 2025
  • 1 reply
  • 9 views

1 reply

Level 10
September 2, 2025

I'm not sure I completely understand intense dislike for the price.  Software, like all costs, are passed on to the customer. This is what I think I do well as I have a nice profit each year (but could be higher, if certain changes are made.)  

Support at 26% I thought would be higher.  I put it in my top 3 as the getting a knowledgeable support agent is a 50/50 chance. Maybe that is too pessimistic. But I really believe the support on this community is a strong positive, and perhaps unappreciated by many LC users.