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Level 3
August 10, 2024
Question

Issues with new update and Lacerte support

  • August 10, 2024
  • 1 reply
  • 3 views

Is anyone else having issues with the new update from 8/9/2024 that is supposed to fix the 8/8/24 screwup?  My update has been running for almost 4 hours now and appears to be hung up and nothing has loaded.  Online support does not have updates as an option and is useless as is phone- since you can't leave a message anymore.  I sent a service ticket but who knows how long that might take,  Any input would be helpful.

 

Thanks in advance.

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    1 reply

    George4Tacks
    Level 15
    August 11, 2024
    T in ArlAuthor
    Level 3
    August 11, 2024

    thank you, It finally loaded .  my IT people said the download should have not taken that long and figured there may have been some type of interruption that caused the issue