Skip to main content
Level 3
January 11, 2021
Solved

Issue moving fiduciary trust 2019 to 2020. Most 2019 fiduciary clients transferred to 2020 but 3 did not. Error message re exception occurred in tax engine. Help!

No text available
This topic has been closed for replies.
George4Tacks
Level 15
January 11, 2021

Be sure you have backed up the 2019 clients. Look at the 3 clients > Are they locked? If so unlock and try again. They is the most typical cause of the problem. Also be sure you have the latest version of the software.

Answers are easy. Questions are hard!

1 reply

George4Tacks
Level 15
January 11, 2021

Be sure you have backed up the 2019 clients. Look at the 3 clients > Are they locked? If so unlock and try again. They is the most typical cause of the problem. Also be sure you have the latest version of the software.

Answers are easy. Questions are hard!