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Level 2
October 15, 2020
Solved

Is there currently a problem with e-file transmission? Attempted to transmit several times but message said internal problem.

  • October 15, 2020
  • 35 replies
  • 67 views

Is there currently a problem with e-file transmission?  Attempted to transmit several times but message said internal problem.

This topic has been closed for replies.
Best answer by IntuitBettyJo

For the latest updates on this issue, please see this thread within our News and Updates section of community here.

35 replies

Level 2
October 15, 2020

We are having problems too.  What's up????

Level 2
October 15, 2020

Same here. Commenting to follow thread.

Level 2
October 15, 2020

Same boat

Level 2
October 15, 2020

I have also had this problem for about the last hour.  These are the messages I have seen:

The e-file status processing has encountered errors.  Please resolve the errors listed below and try again.

Additional details may be found in the Troubleshoot (F10) dialog under Errors.

Exception occurred attempting to receive latest statuses.

An internal error has occurred. Please resubmit your request in a few minutes.

Level 2
October 15, 2020

Same here. Here we go again....Intuit/Lacerte efile problem on final day of filing...seems to happen with disturbing regularity.

Level 2
October 15, 2020

We are having issues also.  What a day to have issues!

Level 2
October 15, 2020

Same problem!  

User_61
Level 7
October 15, 2020

Yep. Several internal problem error messages also. e-file Post Transmission Summary just hangs 

Any insight @IntuitAustin @IntuitAlicia ??

An internal error has occurred. Please resubmit your request in a few minutes.

Exception occurred during EF batching client: 15XX0
Problem occurred executing EF submission.

Response status code does not indicate success: 502 (Bad Gateway).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
at Intuit.EFile.EFERest.EFERestClient.Submit(String submitXml)
at Intuit.EFile.Implementation.EFBatchSubmit.DoExecute(IEFClientSubmitInfo submitInfo)
at Intuit.EFile.Implementation.EFBatchSubmit.Execute(IEFClientSubmitInfo submitInfo)

Exception occurred attempting to receive latest statuses.

♫ faint buzzing noise ♪
Level 3
October 15, 2020

First it said I needed to install an update.  Got one return efiled and now at a standstill.

Level 3
October 15, 2020

Same issue here all day - not surprising and not good.

Level 2
October 15, 2020

Same problem here:(

Level 3
October 15, 2020

My question about this is - what happens if this issue is not resolved - we are not able to efile today?  Are there any provisions from IRS if a return is not filed due to technical problems with a software vendor?   

IntuitBettyJo
Community Manager
October 15, 2020

Hi there, 

We are aware of the issue and are working to resolve as quickly as possible.  We will keep you updated accordingly. 

-Betty Jo 

Betty Jo
Level 2
October 15, 2020

How wonderful, on the last possible day of tax season, your system goes down.  When the IRS decides to penaltize my clients, i will tell them to call your office for the money

Level 2
October 15, 2020

Also having problems here... SOS