Is there an email address for support?

Forum|Forum|1 year ago
February 10, 2025
1 reply
10 views

I have been on the phone with a lacerte "support specialist" multiple times, but they tend to not even understand what I'm asking. I'm pretty sure they're just googling my issue and giving me stock replies.

I asked in this forum but the only response I got was the equivalent of a "that's rough buddy."

Now I'm looking for an email address to hopefully "escalate" my issue with lacerte, but I can't find anything anywhere. The more complex the tax software gets every year the more I'm feeling abandoned by intuit.

This topic has been closed for replies.

Best answer by

Hi @TFulton88,
Check out this article: Sending service requests to Lacerte Support

In the meantime, you're welcome to share your experience with the community. With details, error numbers and screenshots, members here can point you in the right direction. Let us know if you have any follow up questions.

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A

Anonymous

Answer

Hi @TFulton88,
Check out this article: Sending service requests to Lacerte Support

In the meantime, you're welcome to share your experience with the community. With details, error numbers and screenshots, members here can point you in the right direction. Let us know if you have any follow up questions.

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See what's trending in Hot topics for Lacerte

T

TFulton88Author

Level 2

Thank You.

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