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M
moviemom
Level 2
December 16, 2020
Question

Is the issue of being unable to print 2020 organizers containing a bitmap resolved yet?

  • December 16, 2020
  • 1 reply
  • 14 views
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1 reply

abctax55
abctax55
Level 15
December 16, 2020

Try printing one to see what happens...

HumanKind... Be Both
    M
    moviemomAuthor
    Level 2
    December 16, 2020

    Been trying for a week. Just tried again 15 minutes ago. Get a message "The selected client does not have any data to print". Same message I got last week when I contacted Lacerte for help. I was told it related to having a bitmap signature embedded in the client and engagement letters and that this would be fixed with the 12/16 update. I am on the current update and still can't print organizers.

      abctax55
      abctax55
      Level 15
      December 16, 2020

      WAS there an update today? 

      I haven't seen/installed one yet.

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