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Informed
Level 1
June 11, 2025
Question

Is anyone having a problem with the direct debit dollar amounts in the efile center being incorrect

  • June 11, 2025
  • 1 reply
  • 3 views
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    1 reply

    K
    KarlIntuit Community Champion
    Intuit Community Champion
    July 8, 2025

    Nope. Every problem I've had with direct debits has usually been user error or the client giving me the wrong bank info.

    The exception has been PTET. It goes fine following Lacerte inputs, but the "e-file status" doesn't list it (at least not for CA or VA, not sure about other states). Nerve-wracking last year the first year Lacerte was set to auto-debit it, but I've learned to roll with it.

    *If this (or another answer/reply) solves your problem, please click "Accept as Solution" to get this post out of the "Unanswered" queue of posts.*
      K
      KarlIntuit Community Champion
      Intuit Community Champion
      July 8, 2025

      If you're having problems, provide more specifics and/or upload screenshots of inputs and outputs for us to help you troubleshoot.

      *If this (or another answer/reply) solves your problem, please click "Accept as Solution" to get this post out of the "Unanswered" queue of posts.*
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