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Level 4
April 16, 2020
Solved

Is Anyone getting Rejected for Tx Franchise?

  • April 16, 2020
  • 1 reply
  • 22 views

Reject: Invalid Security Information. Webfile number or last reported revenue is incorrect or blank. Contact Texas Comptroller @1-800-442-3453 for your WebFile number - Form Number: Header; Line Number: H

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Best answer by davidsteve

According to the rep. we need to copy and paste the number to Screen 54.431, scroll all the way down and enter webfile number. 


We did not remove the input fields in 2019 due to this being a mid-year change. This also allows you to quickly copy and paste the number from Screen 4.4 to screen 54.431 for the applicable TX filing.

The input in screen 4.4 will be removed for Lacerte 2020.

1 reply

Level 2
April 20, 2020

Yes - trying to talk to tech support - on hold for an undesignated length or a life time which ever comes first.

Level 4
April 21, 2020

Did you get yours resolve? 

davidsteveAuthorAnswer
Level 4
April 28, 2020

According to the rep. we need to copy and paste the number to Screen 54.431, scroll all the way down and enter webfile number. 


We did not remove the input fields in 2019 due to this being a mid-year change. This also allows you to quickly copy and paste the number from Screen 4.4 to screen 54.431 for the applicable TX filing.

The input in screen 4.4 will be removed for Lacerte 2020.