Level 3

Question

Is anyone else frustrated by how many "Frequently asked questions"/"More info" links in Lacerte don't work?!

Forum|Forum|4 years ago
September 30, 2021
3 replies
16 views

Almost every link for additional info within Lacerte takes me to a "no page found...redirecting to Community" page instead of ACTUALLY connecting me with the information I'm seeking! And the topics are often unclear on Community, including how Lacerte and Proseries answers get intermingled. PLEASE create a RELIABLE source of answers and information for software questions!

Lacerte Tax

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Level 15

I seems the motto is "If it works, break it." "If it doesn't get fixed, dump the poor fools onto the forum"

Answers are easy. Questions are hard!

Level 15

Sounds like you are having issues with Intuit's Single User Convenient Key System, also known as SUCKS.

Slava Ukraini!

A

Anonymous

@hschweit Are you willing to screenshot or recall where in the program you experience "More Info" misdirects? We can look into it. Thank you!!

Level 3

Today, Screen 55.081 - "Frequently Asked Questions" for "New Jersey Residence Information"

Have a PY client, NJ/FL, and was looking for guidance on how to have Lacerte allocate.

Level 15

But what are you allocating? FL doesn't have individual income taxes.

Slava Ukraini!