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Level 1
August 10, 2022
Question

Illinois e-file payment error?

  • August 10, 2022
  • 1 reply
  • 9 views

Anyone else receiving the below error message?

e-file:  Illinois e-file payment is not included in this version of the program and will print as a blank sheet with an 'unavailable' notation until it has been released and/or approved by the State and Lacerte."?

We are unable to e-file any Illinois returns because of this error message.

Anyone have ideas how to overcome this?

This topic has been closed for replies.

1 reply

August 11, 2022

This has been reported and noted as resolved. Please make sure everything is up to date. 
If you are still experiencing this error, you'll need to disable the e-file error checking in order to transmit. 

  1. Verify all additional diagnostics have been addressed.
  2. Click the E-file dropdown menu.
  3. Click e-file Support Tools.
  4. Select Disable e-file Error....
  5. Click OK.
Level 2
August 15, 2022

I tried this - it did not work.   IL Failed Transmission 

Any other suggestions?