I updated my Lacerte software this evening. Now I cannot get the program to move from one entry line to the next using the enter key. Is there a setting for this?

Forum|Forum|2 years ago
September 2, 2023
3 replies
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Lacerte Tax

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IRonMaN

Level 15

Rebooting your computer didn't help?

Slava Ukraini!

abctax55

Level 15

If the reboot doesn't work, plug in a different keyboard.

HumanKind... Be Both

joshuabarksatlcs

Level 9

I updated Lacerte this morning. After the update, Screen 46 Election, the windows for "Other Election" and the window for the Safe harbor (bottom under "Misc Election") can no longer be opened. When I try to open the windows, or type, Lacerte would freeze, until i hit "Esc".

Rebooting, or changing keyboard, didn't help.

Any Lacerte users have the same problem?

I come here for kudos and IRonMaN's jokes.

joshuabarksatlcs

Level 9

@IntuitGabiU

Any help you can provide?

I come here for kudos and IRonMaN's jokes.

A

Anonymous

@RobCat57 Are you able to use the Enter key in other programs? We're unable to replicate. Please try to reboot and report back.

@joshuabarksatlcs This might be due to the position of the display. If you have tool hub: Lacerte program or a Lacerte pop-up window opens off screen

joshuabarksatlcs

Level 9

Yep. Lacerte Tool Hub fixed my issue.

Perhaps it's the solution for @RobCat57 ??

I come here for kudos and IRonMaN's jokes.

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